Terms of service

These Terms of Service ("Terms") govern your access to and use of this website (the "Website") and all associated services, products, and content provided. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.If you do not agree to these Terms, please do not use our services.

1. ACCEPTANCE OF TERMS

By creating an account, making a purchase, or otherwise using our services, you represent that:
- You are at least 18 years of age or have parental/guardian consent
- You have the legal capacity to enter into binding contracts
- All information you provide is accurate, current, and complete
- You will comply with all applicable laws and regulations

2. ACCOUNT REGISTRATION AND SECURITY

To access certain features, you may need to create an account. You agree to:
- Provide accurate and complete registration information
- Maintain and promptly update your account information
- Keep your password confidential and secure
- Notify us immediately of any unauthorized account access
- Accept responsibility for all activities under your account

You may not transfer, sell, or assign your account to any other person without our prior written consent.

3. PRODUCTS AND SERVICESWe offer premium home improvement, decor, and furnishing products. We strive to provide accurate product descriptions, images, and specifications. However:

- Product colors and appearance may vary due to device display settings and lighting
- We do not guarantee that product quality will meet your subjective expectations
- Product descriptions, specifications, and availability are subject to change without notice
- We reserve the right to discontinue any product or limit quantities at our sole discretion
- All products are intended for personal, household, and non-commercial use only

4. PRICING AND PAYMENTSAll prices are displayed in Indian Rupees (INR) unless otherwise specified.

- Prices are subject to change without prior notice
- The price charged will be the price displayed at the time of order placement
- Prices do not include applicable taxes, shipping, or handling charges unless stated
- We accept payment methods as displayed during checkout
- All payments must be completed before order confirmation
- We reserve the right to refuse or cancel orders for any reason, including pricing errors

You represent and warrant that:
- Payment information provided is accurate and complete
- You are authorized to use the payment method
- You will pay all charges incurred, including applicable taxes and shipping fees

5. ORDERS AND ORDER ACCEPTANCEWhen you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

- Orders are confirmed upon receipt of payment and order confirmation email
- We may be unable to accommodate cancellation requests after order acceptance
- Order modifications or cancellations must be requested immediately via support@houseink.shop
- We will notify you of any order issues via the email or phone number provided

6. SHIPPING AND DELIVERYWe ship to addresses across India as specified during checkout.

- Delivery timeframes are estimates and not guaranteed
- We are not liable for delays caused by carriers, customs, weather, or force majeure events
- Risk of loss transfers to you upon delivery to the carrier
- Shipping charges are calculated based on weight, dimensions, and delivery location
- Undeliverable packages due to incorrect address information are your responsibility

For detailed shipping information, please refer to our Shipping Policy.

7. RETURNS AND REFUNDSOur Return and Refund Policy governs all product returns and refunds. Please review it carefully before making a purchase.

- Certain products may not be eligible for return
- Returns must be initiated within the specified timeframe
- Products must be in original condition with all packaging and accessories
- Return shipping costs may apply unless the product is defective or damaged

For detailed return procedures, please contact support@houseink.shop or refer to our Return and Refund Policy.

8. INTELLECTUAL PROPERTY RIGHTSAll content on the Website, including text, graphics, logos, images, videos, software, and compilation thereof, is our property or that of our licensors and is protected by Indian and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to:
- Access and use the Website for personal, non-commercial purposes
- View and download content solely for personal use

You may not:
- Reproduce, distribute, modify, or create derivative works without our written consent
- Use any content for commercial purposes without authorization
- Remove or alter any copyright, trademark, or proprietary notices
- Use automated systems (bots, scrapers) to access or collect data from the Website

Our name, logo, and all related trademarks are our property. Unauthorized use is strictly prohibited.

9. USER CONTENT AND FEEDBACKYou may submit reviews, comments, photos, or other content ("User Content") through our services. By submitting User Content, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and display such content for any purpose, including marketing and promotional activities.

You represent and warrant that:
- You own or have rights to all User Content you submit
- Your User Content does not violate any third-party rights
- Your User Content is not defamatory, obscene, or unlawful
- You have disclosed any compensation received in connection with your submission

We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.

10. PROHIBITED USES

You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of ours or third parties
- Transmit harmful code, viruses, or malicious software
- Harass, abuse, or harm any person or entity
- Impersonate others or provide false information
- Engage in fraudulent or deceptive practices
- Scrape, crawl, or collect data using automated means
- Interfere with the security or proper functioning of the Website
- Use our services for commercial resale or unauthorized purposes

Violation of these prohibitions may result in immediate account termination and legal action.

11. THIRD-PARTY LINKS AND SERVICESOur Website may contain links to third-party websites, services, or resources. We do not endorse or assume responsibility for any third-party content, products, or services.

- Third-party links are provided for convenience only
- We are not liable for any damages arising from your use of third-party websites
- Third-party terms and privacy policies govern your use of their services
- Please review third-party policies before engaging in transactions

12. DISCLAIMER OF WARRANTIESTO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW:THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:
- The Website will be uninterrupted, secure, or error-free
- Defects will be corrected
- The Website is free from viruses or harmful components
- Results obtained from use will be accurate or reliable

Some jurisdictions do not allow exclusion of implied warranties, so some exclusions may not apply to you.

13. LIMITATION OF LIABILITYTO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW:IN NO EVENT SHALL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

- Your access to or use of (or inability to access or use) the services
- Any conduct or content of third parties
- Unauthorized access, use, or alteration of your content
- Any products purchased or obtained through the services

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR ₹5,000, WHICHEVER IS GREATER.

14. INDEMNIFICATIONYou agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

- Your violation of these Terms
- Your violation of any rights of third parties
- Your use or misuse of the services
- Your breach of any representations or warranties

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

15. PRIVACY AND DATA PROTECTIONYour privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to:
- Collection and processing of your personal information as described in our Privacy Policy
- Transfer of data to third-party service providers necessary for service delivery
- Use of cookies and similar tracking technologies

We comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and associated rules.

16. GOVERNING LAW AND DISPUTE RESOLUTIONThese Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.Any dispute arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in India.Before initiating formal legal proceedings, you agree to first contact us at support@houseink.shop to attempt to resolve the dispute informally.

17. TERMINATIONWe may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including:

- Breach of these Terms
- Fraudulent or illegal activity
- Requests by law enforcement or government agencies
- Discontinuation or modification of services

Upon termination:
- Your right to use the services ceases immediately
- You remain liable for all outstanding obligations
- Provisions that by their nature should survive termination will continue to apply

You may terminate your account at any time by contacting support@houseink.shop.

18. MODIFICATIONS TO TERMSWe reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website with an updated "Last Updated" date.

- Material changes will be communicated via email or prominent notice on the Website
- Your continued use of services after changes constitutes acceptance of modified Terms
- It is your responsibility to review these Terms periodically

If you do not agree to modified Terms, you must discontinue use of our services.

19. SEVERABILITYIf any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

20. WAIVERNo waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

21. ENTIRE AGREEMENTThese Terms, together with our Privacy Policy, Return and Refund Policy, and any other policies referenced herein, constitute the entire agreement between you and us regarding use of our services and supersede all prior agreements and understandings.

22. ASSIGNMENTYou may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

23. CONTACT INFORMATIONIf you have any questions, concerns, or complaints regarding these Terms or our services, please contact us: support@houseink.shop

We strive to respond to all inquiries within 48 business hours.

24. COMPLIANCE WITH INDIAN LAWS

These Terms and our business practices comply with:
- The Information Technology Act, 2000
- The Consumer Protection Act, 2019
- The Indian Contract Act, 1872
- All applicable Indian e-commerce regulations

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.